Dental clinic: emergencies reach a dentist, not a queue

The setup

Practice manager Ana fans smile@ out to two receptionists and three dentists. Each works their own inbox on their own devices.

How the mail flows

1. A patient reports a cracked tooth Saturday morning.
2. Dentist on call and reception both hold the identical message within minutes.
3. Reception books the emergency slot; the dentist arrives briefed.
4. smile@ keeps the timestamped original for records and recalls.

Why Sinka fits here

• No shared password on a reception PC everyone touches.
• X-ray and referral attachments arrive full-quality in every copy.
• Locum dentists get copies for their week, revoked after.

Watch out for

• Clinical replies must come from the practice's proper channels where required — email copies inform, they don't replace your patient-record system.
• Keep marketing newsletters out of smile@ so urgent mail isn't buried in copies.