Law firm intake: every potential client gets an answer

The setup

Managing partner Greta fans intake@ out to two paralegals and four attorneys. Each replies from their own address once conflict-checked.

How the mail flows

1. A potential client describes an accident on Friday evening.
2. Paralegals and attorneys all hold the identical enquiry within minutes.
3. Conflict check runs Saturday; the attorney replies Monday with the file open.
4. intake@ keeps the timestamped original — limitation clocks start from facts.

Why Sinka fits here

• Weekend enquiries stop waiting for Monday's login.
• No shared mailbox password drifting across the firm.
• Each attorney's sent folder is their own file note.

Watch out for

• Nothing here replaces conflict checks and engagement letters — copies route work, they don't open files.
• Treat intake mail as confidential everywhere it lands; copies multiply exposure, so lock down each inbox.