Insurance: the claim reaches a broker, not a queue

The setup

Agency principal Ingrid fans claims@ out to five brokers. Each owns their book and replies from their own address.

How the mail flows

1. A storm-damage claim arrives Saturday with photos.
2. All five brokers hold the identical claim within minutes.
3. The owning broker starts the claim Monday with photos already reviewed.
4. claims@ keeps the timestamped record insurers and auditors want.

Why Sinka fits here

• Storm surges copy to everyone — no single point of failure.
• Claim photos arrive full-resolution in every copy.
• Producer changes are one revoked password, not a mailbox migration.

Watch out for

• Ownership must be obvious (policy number in subject) or two brokers open two claims.
• Regulated content multiplies with copies — keep the same compliance rules on all five inboxes.