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Dispatch: the load offer reaches a dispatcher awake

Load offers and POD queries copied to every dispatcher's inbox. Sinka keeps a dispatch desk covering freight around the clock from one address.

Dispatch: the load offer reaches a dispatcher awake

The setup

Dispatch manager Mona fans loads@ out to four dispatchers across two shifts. Each works their own inbox on their own screen.

How the mail flows

  1. A 2am load offer lands with rate and pickup window.
  2. The night dispatcher holds the identical offer within minutes.
  3. The truck is covered before the 6am shift change.
  4. loads@ keeps the rate confirmations and PODs in arrival order.

Why Sinka fits here

  • Shift handover is automatic — the inbox is the handover.
  • Rate sheets arrive byte-identical, no retyped figures.
  • Night and day cover each other without sharing credentials.

Watch out for

  • One load, one dispatcher: claim it visibly (reply-all 'taking load 4471') or two trucks roll.
  • Detention and accessorial claims need the full thread — keep loads@ CC'd on replies.

Last updated: 29 October 2026 · Browse all use cases

Try this setup yourself. Sinka is free and open source — one inbox in, every teammate covered.
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