Auto repair: the booking reaches the advisor, not the pile

The setup

Owner Leon fans service@ out to two advisors and the workshop tablet. Advisors quote from desks; the workshop reads the job notes on the ramp.

How the mail flows

1. A customer describes a grinding noise with a video clip Monday.
2. Advisors and workshop both hold the identical clip within minutes.
3. The advisor books Wednesday with the parts pre-ordered.
4. service@ keeps the per-car history that settles 'it was already like that' debates.

Why Sinka fits here

• Video and audio of the fault arrive intact where the spanners are.
• Advisors quote from their own inboxes with their own follow-ups.
• No shared password on a greasy workshop tablet.

Watch out for

• Book the ramp in a shared calendar the moment you quote, or jobs double-book.
• Estimate approvals must come back in writing — a copy received is not approval given.