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Plumbing: the job reaches the nearest van

Emergency call-outs and quote requests copied to the office and every plumber. Sinka fans one bookings inbox out to the vans — burst pipes don't wait.

Plumbing: the job reaches the nearest van

The setup

Owner Ray fans bookings@ out to the office plus four plumbers. Each plumber reads their own inbox on their phone between jobs.

How the mail flows

  1. A burst pipe is reported at 7:05am with an address and photos.
  2. All four vans and the office hold the identical job within minutes.
  3. The nearest plumber replies with a 40-minute ETA from their own address.
  4. bookings@ keeps the timestamped job record for invoicing.

Why Sinka fits here

  • No dispatcher needed for a four-van outfit.
  • Damage photos arrive full-resolution on the plumber's phone.
  • Subcontractors get copies for a week, revoked when the job ends.

Watch out for

  • First-to-claim needs a visible rule (reply-all 'taking 14 Acacia Ave') or two vans roll.
  • Customers reply to whoever answered — make sure quotes CC the office for the invoice trail.

Last updated: 29 October 2026 · Browse all use cases

Try this setup yourself. Sinka is free and open source — one inbox in, every teammate covered.
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