Travel agency: schedule changes reach an agent, not a queue

The setup

Agency owner Uma fans bookings@ out to five agents. Each agent owns their clients and replies from their own address.

How the mail flows

1. An airline moves Friday's departure two hours earlier.
2. All five agents hold the identical notice within minutes.
3. The selling agent rebooks seats and calls the group leader the same afternoon.
4. bookings@ keeps e-tickets and amendments in one searchable place.

Why Sinka fits here

• Cover is real: any agent can see any client's documents.
• Itineraries and e-tickets arrive byte-identical — no retyped confirmation codes.
• New agents inherit the flow without inheriting anyone's password.

Watch out for

• One booking, one owner: mark who owns each trip or two agents rebook it.
• Visa and passport scans are sensitive — copies multiply them, so keep retention tight on those inboxes.