The setup
Principal broker Sofia fans enquiries@ out to six agents: rick@, amara@, jose@, priya@, tom@ and liv@. Each works phone-first from their own inbox.
How the mail flows
- A buyer enquiry from the portal lands in enquiries@.
- Sinka files the identical message — photos, phone number, viewing window — into all six inboxes.
- The first available agent calls back within minutes, from their own number and address.
- enquiries@ keeps the complete record for commission disputes.
Why Sinka fits here
- Speed-to-lead without a CRM seat for everyone.
- Part-time agents stay in the loop without sharing a login.
- Viewing attachments and pre-approval PDFs arrive intact.
Watch out for
- Agree that the first caller logs the viewing in your shared calendar, or double-bookings happen.
- Portal notification formats change often; the raw copy always carries the original, so nothing is lost in translation.
Last updated: 29 October 2026 · Browse all use cases
Try this setup yourself. Sinka is free and open source — one inbox in, every teammate covered.
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Get Sinka on GitHub